Privacy policy


This privacy policy describes how Kipple collects, uses, retains, discloses and protects your personal information.

This privacy policy applies to any and all data collected by Kipple or provided by you in relation to your use of the Kipple website and all Kipple applications and is applicable anywhere this privacy policy appears in the footer and is effective for any individual that uses Kipple. 


We may, where applicable collect the following data;



Residential address

Business address where applicable

Post code

Date of birth


Job title

PayPal address

PayPal E-mail address

Business registration number

Registered business address

VAT registration number

Contact information such as email addresses and telephone numbers

Demographic information

Preferences and interests


Children's privacy


Our website is intended for a general audience and users who register must be 18 years of age or older.

We do not knowingly collect information from users deemed to be children under their respective national laws.



Cookie technology

At this current time we do not use cookie technology.



Our use of data


We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests.


KIPPLE AUCTION LTD is the “data controller”.


We retain your personal information for as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our user agreement, terms and conditions, and take other actions permitted or required by applicable national laws.

Unless we are obligated or permitted by law to do so, your data will not be disclosed to third parties.


 All personal data is stored securely in accordance with the principles of the GDPR (General Data Protection Regulation) 


Any or all of the data may be required by us from time to time in order for us to provide you with the best possible service and experience when using our website. Specifically, data may be used for the following reasons;


Internal record keeping

Improvement of our services

Service updates

Improve and personalize our services

Keep track of your basket and your watch list

Contact you about your account and provide you customer service

Give you access to your purchase history, bids, internal messages, invoices and other features of our website

Contact you as necessary to enforce our user agreement, terms and conditions, and take other actions permitted or required by applicable national laws and any agreement we may have with you

To detect, prevent, mitigate and investigate fraudulent or illegal activities

To fulfil a contract with you and provide you with our services to include; providing payment processing and account management, operate, measure and improve our services, keep our services safe, secure and operational

To contact you regarding your account, to troubleshoot issues or problems with your account, to collect fees or monies owed or to provide you with customer service.

Monitor and improve the information security of our site and mobile applications and for these purposes we may contact you via email, telephone, text messages and/or postal mail.


Users of Kipple have the right to erasure or the right to be forgotten regarding any of their data that is collected from the use of Kipple and may request data deletion upon Kipple account deletion. Kipple may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, assist with any investigation, enforce our user agreement, terms and conditions, and take other actions permitted or required by applicable national laws. This does not include our affiliates.


After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner.



Personal data from other sources


We may allow you to share data from the Kipple website with social media sites and also to use Kipple website to display data from social media, or to connect your Kipple account with the respective social media site. Those social media sites may automatically give us access to certain personal data retained by them about you (e.g. content viewed by you, content liked by you and data about the advertisements you have been shown or may have clicked on). If you provide us with access to any site with video content or use our site to display video content, then you allow us to share your video viewing with, or obtain data about your video viewing from third-party social media sites. You allow us to have access through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal data retained by the respective social media site about you. By associating an account managed by a social media site with your Kipple account and allowing us to have access to this data.


If you give us personal data about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose and retain their personal data according to our privacy policy.



Your responsibilities over transactional information you receive through Kipple


When you transact with another user, the other user may request that we provide them with personal information and we may enable you to obtain or we may provide you with the personal information of the other user (such as their name, Kipple account ID, email address, contact details, delivery and billing address) to enable the transaction to be completed. Independent from us you the user are the controller of such data and we encourage you to inform the other user about your privacy practices and respect their privacy.


In all cases you must comply with the applicable privacy laws, you must give the other user the opportunity to be removed from your database and give them the opportunity to review what information you have collected about them, you may only use the personal information that you have access to for Kipple transaction related purposes or for other services offered through Kipple (such as postage, fraud complaints and member to member communications) and for purposes expressly consented to by the user to whom the information relates. Using personal information of other users for any other purposes constitutes a violation of our user agreement and terms and conditions.



Third party services  


Kipple does not sell, rent or otherwise disclose your information to third parties for the purpose of marketing or for mailing lists.


Kipple does employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services have access to certain personal data provided by users of the website.


Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by these third parties will be processed within the term of this privacy policy and in accordance with the GDPR and ICO guidelines.

The third parties we use are Customer. io and DigitalOcean and they are GDPR compliant and/or EU-US privacy shield certified and or Swiss-US privacy shield certified.


Third party websites


This website may allow users to provide links to other websites. We have no control over such websites and are not responsible for the content of such websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


Changes of business ownership and control


Kipple may, from time to time expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Kipple . Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.


Accessing your own data


You have the right to ask for a copy of any of your personal data held by Kipple. A copy will be provided free of charge.




Data security is of great importance to Kipple and to protect your data we have put in place suitable physical and electronic procedures to safeguard and secure data collected via this website.

All information you provide to us is encrypted using secure socket layer (SSL) technology and is transferred to and stored behind firewalls on secure servers that are GDPR compliant and or EU-US privacy shield certified and/or Swiss-US privacy shield certified.

If you suspect a data breach please contact us immediately at 



Changes to this privacy policy


Kipple reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website in announcements.